Survey on AI Trust

Thank you for taking a moment to participate in our survey, which will take approximately 15 minutes.

Your perspectives are invaluable to us, and we look forward to learning from your experiences. If you’re interested in receiving the findings from this survey, please provide your email address at the end of the questionnaire, and we will gladly share a summary of the results once our analysis is complete.

Please be assured that all responses will be kept confidential and used solely for research purposes.

Step 1 of 6

16%

Section 1: AI and your Organization

Country of operations(Required)

Please write the name of the country where your organization operates.

Your Role in the organization(Required)

Please select the role that best describes your position within the organization.

Finance

Human Resources

Operations

Sales

Marketing

Research and Development

Executive Management

Don't know / Don't want to answer

Other

Organization size (Required)

Please select the size of your organization based on employee count.

Micro (1-10 employees)

Small (11-50 employees)

Medium (51-250 employees)

Large (251+ employees)

Don't know / Don't want to answer

Organization industry(Required)

Please select the industry your organization operates within.

Technology

Finance

Healthcare

Manufacturing

Education

Retail

Don't know / Don't want to answer

Other

Experience with AI Technologies (Machine Learning-based)(Required)

How many years of experience does your organization have with machine learning-based AI technologies?

Less than 1 year

1-3 years

3-5 years

More than 5 years

Don't know / Don't want to answer

Technology Adoption(Required)

How would you describe your organization’s approach to adopting new technologies?

Early Adopter

Fast Follower

Cautious

Skeptical

Don't know / Don't want to answer

Strategic Importance of AI(Required)

How important is AI technology in your organization’s strategic planning?

Critical

Important

Moderately Important

Not Important

Don't know / Don't want to answer

Impact of AI  in your industry(Required)

How do you perceive the impact of AI technologies on your industry in the next 5 years?

Transformative: AI will revolutionize our industry.

Significant: AI will lead to major improvements and efficiencies.

Moderate: AI will have a noticeable but manageable impact.

Minimal: AI will have little to no impact on our industry.

Unsure: It's too early to predict the impact of AI on our industry.

Don't know / Don't want to answer

Section 2: Usage of AI in a professional setting

How experienced are you interacting with AI in your professional life?(Required)

Not at all experienced

Slightly experienced

Moderately experienced

Very experienced

Extremely experienced

Don't know / Don't want to answer

How frequently do you or your organization use AI technologies in your professional activities?(Required)

Never

Rarely

Occasionally

Frequently

Don't know / Don't want to answer

Have you experienced or heard about inappropriate behaviors from AI models in a professional context?(Required)

Never

Rarely

Occasionally

Frequently

Don't know / Don't want to answer

If there are any, what are the top 5 use cases for AI within your organization? Please list them.

Business Use Cases for AI

For each of the following example use cases, please indicate if your organization currently uses AI, and to what extent.

Internal use case: Accessing internal policies (eg. HR chatbot)(Required)

Not used

Minimally used

Moderately used

Extensively used

Core function

Don't know / Don't want to answer

Internal use case: Generating text and/or diagram reports(Required)

Not used

Minimally used

Moderately used

Extensively used

Core function

Don't know / Don't want to answer

Internal use case: Generating programming code or other expressions (eg. Excel formulas)(Required)

Not used

Minimally used

Moderately used

Extensively used

Core function

Don't know / Don't want to answer

Customer-Facing use case: Interactive access to FAQ(Required)

Not used

Minimally used

Moderately used

Extensively used

Core function

Don't know / Don't want to answer

Customer-Facing use case: Sales chatbot(Required)

Not used

Minimally used

Moderately used

Extensively used

Core function

Don't know / Don't want to answer

If you have any other use cases for AI in your organization, please specify here with including to what extent are you using them:

Planned Business Use Cases for AI

For each of the following example use cases, please indicate what type of planned use cases does your organization have for AI, and to what extent it is planning to use it. Internal use cases: using AI for the organization’s internal processes and operations. External use cases: application of AI in interactions and services provided to outside parties or customers.

Internal use case: Enhancing internal policy accessibility (eg. HR chatbot)(Required)

Not planned

Planned as a minor feature

Planned as a moderately extensive feature

Planned as a major feature

Planned as a core function

Don't know / Don't want to answer

Internal use case: Generating text and/or diagram reports(Required)

Not planned

Planned as a minor feature

Planned as a moderately extensive feature

Planned as a major feature

Planned as a core function

Don't know / Don't want to answer

Internal use case: Generating programming code or other expressions (eg. Excel formulas)(Required)

Not planned

Planned as a minor feature

Planned as a moderately extensive feature

Planned as a major feature

Planned as a core function

Don't know / Don't want to answer

Customer-Facing use case: Enhancing interactive FAQ access(Required)

Not planned

Planned as a minor feature

Planned as a moderately extensive feature

Planned as a major feature

Planned as a core function

Don't know / Don't want to answer

Customer-Facing use case: Enhancing sales chatbot functionality(Required)

Not planned

Planned as a minor feature

Planned as a moderately extensive feature

Planned as a major feature

Planned as a core function

Don't know / Don't want to answer

If you have any other planned use cases for AI in your organization, please specify here with including to what extent are you planning to use them:

How significant do you think the impact of Large Language Models (like GPT) will be on your industry in the next 5 years?(Required)

Minor efficiency gains

Moderate improvements

Significant enhancements

Major transformation

Fundamental change in business processes

Don't know / Don't want to answer

In your view, what are the potential risks or ways that Large Language Models (LLMs) like GPT could cause harm or pose challenges in a business setting?(Required)

Please select all that apply and feel free to add any additional concerns.

Data privacy breaches

Spread of misinformation

Bias in decision-making processes

Job displacement due to automation

Security vulnerabilities

Misinterpretation of complex queries

Legal and compliance issues

Erosion of human skills

Section 4: Assessment of AI Safety in your organization

AI Initiative Budget

If your organization has AI initiatives, how much does it plan to spend on these initiatives annually? Please specify in Euros, write zero if there is no planned budget for AI initiatives.

Your Organization and AI Safety(Required)

How confident are you in your organization’s competence in ensuring the safety and ethical use of AI technologies?

Not confident at all

Slightly confident

Moderately confident

Very confident

Extremely confident

Don't know / Don't want to answer

Value of an LLM Assessment Tool(Required)

How valuable would you find a third-party assessment tool for ensuring the appropriate behavior of your AI systems, including LLMs?

Not valuable at all

Slightly valuable

Moderately valuable

Very valuable

Extremely valuable

Don't know / Don't want to answer

Willingness to Pay for LLM Assessment Service

How much would you or your organization be willing to pay annually for a service that assesses and ensures the appropriate behavior of your LLM based AI systems? Please specify in Euros. Please write zero if you or your organization would not pay for a service like this.

Interested in our findings about AI Trust?

We plan to compile the findings from this survey into a whitepaper.  Please provide your email address if you are interested in receiving a copy.

Trust My AI

Survey on AI Trust

Section 1: AI and your Organization

Section 2: Usage of AI in a professional setting

Business Use Cases for AI

Planned Business Use Cases for AI

Section 4: Assessment of AI Safety in your organization

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